Last updated: 16th September 2025

At Premier Visa Services our commitment is to protecting your personal information and
respecting your privacy in line with the Kenya Data Protection Act, 2019 and guidance from
the Office of the Data Protection Commissioner (ODPC).

1. Information We Collect

When you use our services, we may collect the following personal information:

• Identification details (passport, ID card, birth certificate, marriage certificate).
• Contact details (name, phone number, email address, physical address).
• Travel information (travel history, tickets, itineraries).
• Supporting documents (bank statements, employment letters, invitation letters, etc.).

2. Purpose of Collection

We collect your personal data strictly for:

• Assisting in preparing and submitting visa applications.
• Advising on travel and immigration requirements.
• Communicating with embassies, consulates, and authorized application centers.
• Responding to inquiries and providing customer support.

3. How We Use & Share Your Data

• Your information will only be used for the purposes agreed with you.
• We may share your data with:
• Embassies, consulates, or authorized visa application centers.
• Third-party service providers (e.g., couriers, IT support) under strict
• confidentiality agreements.
• We do not sell or rent your data to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your data,
including:

• Secure storage of physical documents.
• Password-protected and encrypted digital systems.
• Restricted staff access on a need-to-know basis.

5. Data Retention

• We keep your data only for as long as necessary to complete your application and comply
• with legal obligations.
• Once no longer required, documents are securely deleted or destroyed.

6. Your Rights

As a data subject, you have the right to:

• Access your personal data.
• Request correction of inaccuracies.
• Request deletion of your data once services are completed.
• Object to or restrict certain processing activities.

To exercise these rights, contact us at:
info@premiervisaservices.com
0745567672 / 0788547277

7. Cross-Border Data Transfers

Some of your data may be shared with embassies or consulates outside Kenya, solely for visa
processing purposes, in line with ODPC requirements.

8. Legal Basis

We process your data based on:

• Your consent (by engaging our services).
• Our contractual obligation to assist with your application.
• Legal obligations under immigration and consular requirements.

9. ODPC Registration

Premier Visa Services is registered with the Office of the Data Protection Commissioner
(ODPC) as a Data Controller. Registration No: 108-2294-539F.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please
contact us:

Premier Visa Services
Great Jubilee Centre, Karen.
info@premiervisaservices.com
0745567672 / 0788547277

This policy is made in compliance with the Kenya Data Protection Act (2019).